Complaints
Anglian Water Direct aims to provide an excellent service to our customers. The partner companies we work with are selected for their ability to provide great value products and services and for their proven track record in customer services.
Unfortunately, on rare occasions things do go wrong. If you have experienced a problem with one of our products or services, please contact the supplier direct in the first instance to allow them the chance to put things right. Appropriate contact details can be found on the contact us page, or on your product documentation.
If you have already spoken to the service provider and remain unhappy with the service you have received, please call 01480 323977 during office hours or complete the online complaints form and we will investigate the matter further.
