Help & Advice
We realise that some customers are unaware of the responsibilities they have for the water supply pipe, drains and sewers serving their property. Many homeowners believe that either their local water company or the council are responsible for all the pipes outside their house and, understandably, some customers have never even thought about it – until they have a problem.
This section of the website has been created to help homeowners understand these responsibilities and to provide answers to the most frequently asked questions. Click on the links on the left to find out more.
